We’ve got you covered.

FREE iDefend® identity theft protection is included with your membership.

What’s Included:

ID Theft Hotline:

You have access to ID theft and cybersecurity experts who are ready to help answer questions, identify and respond to scams, and assist with potential identity theft incidents. ID Theft Hotline: (801) 724-6211

ID Theft Recovery:

You’ve got expert help stopping ID theft with full recovery services for all types of ID theft including credit fraud, account takeover, medical ID theft, tax return fraud, Social Security fraud, criminal records fraud and more.

$1 Million Coverage:

You are protected against fraud loss and recovery expenses up to $1 million for any out-of-pocket costs incurred for attorneys, lost wages, court fees, and other expenses related to identity restoration.

Home Cyber Defense Checkup:

A free annual cybersecurity and identity theft checkup done remotely with a member of our cybersecurity team to make sure you have adequate defenses against online predators.

Online Privacy Resources:

Access to free online tools and do-it-yourself resources to help you improve your cyber hygiene, better protect your privacy, and safeguard against identity and financial fraud.

Cyberhood Watch:

Cybersecurity and fraud alerts, news and tips to help you spot and avoid scams, financial fraud, and fast changing identity theft and cybersecurity threats.

How It Works

For current Alpine Credit Union members, your iDefend Restore account is already set up and you are covered.

Login to your iDefend account.

Your account information and login instructions were emailed to you. If you no longer have that information, call iDefend customer service at (801) 724-6211 for assistance.

Call the fraud hotline.

Whenever you have a concern about ID theft, bank fraud, credit fraud, computer viruses, or online scams, call the iDefend support hotline at (801) 724-6211.

Get expert help.

If you ever have an identity theft or cybersecurity problem, you’ve got a friendly U.S. based team of trained experts waiting to jump into action and completely resolve your case with minimal stress and headache.

Want even more protection?

You can upgrade your iDefend plan any time to include these additional powerful features and protect more areas of your digital life.

Identity Monitoring:

Full ID theft monitoring including dark web scans, account takeover monitoring, USPS change of address notifications, SSN trace monitoring and more.

Credit Monitoring:

Access to 24/7 credit monitoring, reports and scores to be alerted to changes to your credit profile including potential credit fraud incidents.

Social Media Monitoring:

24/7 monitoring and alerts for privacy risks, harassment, bullying, cyber-stalking, vulgarity, other unwanted content on Facebook, Twitter, Instagram and LinkedIn.

Network/Device Protection:

Expert cybersecurity support for computers, mobile devices, home wi-fi routers, entertainment systems and smart home devices.

Services:

On-demand security and technical support troubleshooting from our U.S. based team of experts including computers, mobile devices, home wi-fi networks, printers and more.

Sex Offender & Crime Maps:

Access to sex offender and crime tracking maps from local police departments to show you the location of predators and criminal activity near you.

Members automatically save up to 20% on upgraded iDefend plans. Login to your iDefend account to view and compare available upgrades. Or call the iDefend support team at (801) 724-6211.

Frequently Asked Questions

How much does it cost?

Do I have to sign up to use this benefit?

What’s the catch?

What if I didn’t get my iDefend login email?

Who is covered?

Can I call the hotline even if I don’t have an ID theft problem?

What kinds of ID theft are covered?

Is credit monitoring included?

What does the $1 million protection guarantee cover?

Can I get help with account takeover fraud?