We’ve got you covered.
FREE iDefend® identity theft protection is included with your membership.
How It Works
For current Alpine Credit Union members, your iDefend Restore account is already set up and you are covered.
Login to your iDefend account.
Your account information and login instructions were emailed to you. If you no longer have that information, call iDefend customer service at (801) 724-6211 for assistance.
Call the fraud hotline.
Whenever you have a concern about ID theft, bank fraud, credit fraud, computer viruses, or online scams, call the iDefend support hotline at (801) 724-6211.
Get expert help.
If you ever have an identity theft or cybersecurity problem, you’ve got a friendly U.S. based team of trained experts waiting to jump into action and completely resolve your case with minimal stress and headache.
Want even more protection?
You can upgrade your iDefend plan any time to include these additional
powerful features and protect more areas of your digital life.
Members automatically save up to 20% on upgraded iDefend plans. Login to your iDefend account to view and compare available upgrades. Or call the iDefend support team at (801) 724-6211.
Frequently Asked Questions
The iDefend Restore protection plan is free to members. There is no cost to you. If you would like more coverage, you may choose to pay for an upgraded plan (Standard, Essentials, or Elite) at any time.
No. Your iDefend account is automatically created when you open your account with Alpine Credit Union.
No catch. We care about our members and want you to be cyber-safe!
All instructions, alerts and service updates for this program are sent to you by email. If you need help signing into your account, you can contact the iDefend support team at (801) 724-6211 or by email at email@example.com.
If you aren’t sure we have your current email, please contact our support staff to update your member information and email address. You can email us at firstname.lastname@example.org or call us at (801) 225-0256.
The primary account holder of an Alpine Credit Union account is automatically covered with a personal iDefend Restore plan. Must be 18 years or older. As a primary account holder, you may choose to pay for additional family coverage for your spouse and/or children at any time. Simply login to your personal iDefend account to view family plan upgrades available at special member-only discounted rates.
Yes. The ID Theft Hotline is there to help you with any questions or concerns you have about identity theft, scams, computer and mobile device security, online privacy and other cyber threats.
No matter how your identity is stolen and used to commit fraud, you are covered. iDefend gives you protection against all forms of ID theft including credit fraud, tax return fraud, account takeover, medical benefit ID theft, unemployment benefit fraud, utilities fraud, home title theft, and more.
The free iDefend Restore plan does not include credit monitoring. You can add this additional coverage to your plan by upgrading to the Essentials or Elite plans. Simply login to your iDefend account to view available discounts on plan upgrades.
You are protected with an identity theft expense reimbursement policy that covers up to $1 million for any out-of-pocket costs incurred for attorneys, lost wages, court fees, and other expenses related to identity restoration.
Yes. If you believe your account has been compromised and is being accessed by a cybercriminal, call the iDefend ID Theft Hotline at (801) 724-6211 and you’ll get one-on-one expert help with any identity theft problems including account takeover, computer or mobile device security issues and full identity theft restoration services.