Fraud Texting Program

Alpine Credit Union now offers a Fraud Texting Program for our members to help fight fraud and keep your account safe. If a suspicious transaction happens on your account, you will be notified via text message (data and message rates may apply). You simply have to respond to the text message with either a “Yes” or a “No” to say you authorized the transaction. If you reply “Yes”, your card will be unblocked and you can continue on with your transaction. If you reply “No”, the number in the text message will call your phone and verify the transaction with you to help you determine if it is actual fraud. They may ask for your name and last 4 of your social to verify your identity. See example of text message below:

Example of Fraud Text Message